Privacy Policy

Effective Date: [10-10-2025]

Last Updated: [10-10-2025]

Computer Support for Dentists is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including any Protected Health Information (PHI) you may provide, when you use our website https://computersupportfordentists.com or our services.

By using our Site or services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

1.1 Personal and Professional Information

  • Name, email, phone, mailing address, dental practice details.

  • Payment and billing information if you purchase services.

  • Any data you provide related to your practice’s IT systems or cybersecurity.

1.2 Health-Related Information

  • Protected Health Information (PHI) if you provide it for support purposes (e.g., systems containing patient data).

  • We handle PHI in accordance with HIPAA standards, including secure storage, transmission, and access controls.

1.3 Automatically Collected Information

  • IP address, browser type, operating system, pages visited, clickstream data, and other technical data.

  • Cookies and tracking technologies (analytics, functional, or preference tracking).

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, including IT support and cybersecurity for dental offices.

  • Respond to inquiries, schedule consultations, and communicate service updates.

  • Comply with legal obligations (PIPEDA, HIPAA, provincial regulations).

  • Protect systems, detect fraud, and secure your data.

  • Send newsletters or marketing communications if you consent.

PHI Handling: Any PHI is only accessed by authorized personnel, encrypted during transmission, and never shared with unauthorized parties.

3. Sharing & Disclosure

We may share information in limited circumstances:

  • Service Providers: Hosting, analytics, IT contractors — only under confidentiality agreements.

  • Legal Compliance: If required by law, court order, or regulatory obligation.

  • Business Transfers: If we merge or sell assets, data may transfer to the new entity.

  • Aggregate / Non-Identifying Data: For analytics or reporting.

PHI Disclosure: We do not sell or disclose PHI outside of HIPAA-permitted purposes.

4. Cookies & Tracking

Our Site uses cookies and tracking technologies to improve functionality, analyze usage, and customize user experience. You may manage cookies via your browser settings.

We may also use third-party services (e.g., Google Analytics) that have their own privacy policies.

5. Data Security & Retention

  • Security Measures: Encryption (TLS/SSL), access controls, firewalls, intrusion detection, secure authentication, staff training.

  • Retention: Personal information and PHI are retained only as long as necessary for business, legal, or regulatory purposes.

  • Deletion: Data is securely deleted or anonymized when no longer needed.

6. Your Rights

Depending on your jurisdiction, you may have:

  • Access, correction, or deletion of your personal data.

  • Restriction or objection to certain processing.

  • Withdrawal of consent (e.g., marketing communications).

  • The right to lodge complaints with privacy regulators (e.g., Office of the Privacy Commissioner of Canada).

To exercise these rights, contact us using the information below. We may require verification of identity before processing requests.

7. Children’s Privacy

Our Site and services are not intended for children under 18. We do not knowingly collect personal data from minors.

8. International Transfers

If accessing our Site from outside Canada, your data may be transferred and processed in Canada or other jurisdictions. We take steps to ensure compliance with privacy laws and HIPAA where applicable.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal or health information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version with the updated effective date. Continued use of our services constitutes acceptance of any changes.

11. Contact Us

Computer Support for Dentists (CSFD)
234 Eglinton Ave E, Suite 401, Toronto, ON, Canada
Phone: 1‑877‑990‑9958 | 416‑284‑2743
Email: support@computersupportfordentists.com